Privacy Policy
Last updated: 14 October 2025
Kent Automotive (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and lawfully.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.kent-automotive.co.uk or contact us via email.
1. Who We Are
Company name: Kent Automotive
Email: info@kent-automotive.co.uk
We act as the data controller for the personal information we collect from you.
2. Information We Collect
We may collect and process the following types of personal information:
a. Information you provide directly
Your name, email address, and contact details when you fill out a form or contact us.
Billing, delivery, or payment details when making a purchase.
Any other information you choose to share with us (e.g. feedback or enquiries).
b. Information collected automatically
When you use our website, we may collect:
IP address and browser type.
Device information and operating system.
Pages visited, time spent on site, and referral links.
This helps us improve our website and user experience.
c. Cookies
We use cookies and similar tracking technologies to improve functionality, analyse traffic, and personalise your experience.
You can control or disable cookies through your browser settings.
For more details, please see our Cookie Policy (if available).
3. How We Use Your Information
We use your personal data to:
Process orders and payments.
Respond to your enquiries and provide customer support.
Send service updates or information related to your purchase.
Improve our website and services.
Comply with legal obligations.
We will never sell or rent your data to third parties.
4. Legal Bases for Processing
We process your data under one or more of the following lawful bases:
Contractual necessity – to fulfil our obligations when you make a purchase or request a service.
Legitimate interest – for running and improving our business.
Legal obligation – to comply with UK law.
Consent – when you have explicitly agreed to certain uses (e.g. marketing emails).
5. Sharing Your Information
We may share limited personal information with:
Service providers such as website hosts, payment processors, and delivery companies (to complete your orders).
Professional advisors such as accountants or legal representatives (if required).
Authorities if required by law or to protect our legal rights.
All third parties are required to keep your data secure and use it only for the purposes we specify.
6. Data Retention
We will retain your data only for as long as necessary to:
Fulfil the purposes outlined in this policy.
Comply with legal, tax, or accounting obligations.
When data is no longer required, it will be securely deleted or anonymised.
7. Your Rights
Under UK data protection law, you have the right to:
Access a copy of your personal data.
Rectify inaccurate or incomplete information.
Erase your data (“right to be forgotten”).
Restrict or object to certain types of processing.
Data portability – request a copy of your data in a usable format.
Withdraw consent at any time (for consent-based processing).
To exercise your rights, please contact us at info@kent-automotive.co.uk.
We may ask for proof of identity before processing your request.
8. Data Security
We use appropriate technical and organisational measures to protect your information, including encryption, secure servers, and limited access to personal data.
While we take reasonable precautions, no online transmission is completely secure. You share information with us at your own risk.
9. International Transfers
Your data is normally processed within the UK or European Economic Area (EEA).
If we transfer data outside the EEA, we will ensure it is protected by appropriate safeguards in line with UK GDPR requirements.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
We encourage you to read the privacy policies of any linked websites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Please check this page periodically for updates.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@kent-automotive.co.uk
If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.